Our laser engraving machines can handle a wide range of materials, including acrylic (plexiglass), wood, leather, fabric, glass, anodized aluminum, and more. However, materials like PVC or vinyl are not recommended due to harmful fumes.
Regular maintenance includes cleaning the laser lens, checking the alignment, ensuring proper ventilation, and lubricating moving parts. Refer to the user manual for detailed instructions and a maintenance schedule.
First, check the power supply and ensure all connections are secure. If the issue persists, inspect the laser tube and lens for damage or misalignment. If you cannot resolve the issue, contact our support team for assistance.
Our machines range from $1,500 for entry-level models to $10,000+ for industrial-grade systems. Pricing depends on the laser power, bed size, and additional features. Contact us for a detailed quote.
Delivery typically takes 5-10 business days within the continental US. International shipping may take 2-4 weeks, depending on the destination and customs clearance.
Our standard warranty covers manufacturing defects and includes parts and labor for one year. The laser tube is covered for 6 months. Extended warranty options are available for purchase.
Our machines are compatible with popular design software like Adobe Illustrator, CorelDRAW, and AutoCAD. We also provide proprietary software for ease of use and advanced functionality.
Our machines offer engraving areas ranging from 12×12 inches for compact models to 40×28 inches for larger industrial models. Custom sizes are also available upon request.
Yes, most of our machines are upgradeable. Contact our support team to discuss compatible laser tube upgrades and installation services.
Yes, we provide comprehensive user manuals, video tutorials, and live training sessions for new customers. Additionally, our support team is available to assist with any questions.
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